Privacy Policy

This Privacy Policy explains how Catalyst Transformations LLC (the "Company") collects, uses, discloses, and safeguards your information when you use our website, available at www.joincatalyst.co (the "Website"), and when we provide fitness coaching and health optimization services (collectively, the "Services"). By using the Website or our Services, you agree to this Privacy Policy.

1. INFORMATION WE COLLECT

We collect the following types of information:

Personal Information: If you use our Services, we collect personal information that identifies you personally, such as your name, email address, phone number, age, and any other details you provide. For prospective clients who sign up for lead magnets or newsletters, we collect name, email address, and phone number.

Service Data: When we provide the Services to active clients, we collect additional information from you to enable us to provide the Services, such as weight, body measurements, fitness goals, exercise and injury history, dietary habits, supplement usage, medical history, current medications, laboratory results (if you share them), and other health-related information relevant to your program.

Technical and Usage Data: We collect (i) information that your browser or device automatically sends when you use the Website, including IP address, browser type and settings, date and time, and other information, (ii) information about how you engage with the Website, such as date and time of access, type of computer or device, operating system and device identifiers, log data and location information, and (iii) we use cookies and similar tracking technologies (including analytics and advertising pixels) to track the activity on the Website and hold certain information.

Information We Receive from Other Sources: We may obtain additional information about you from third parties such as social media platforms, marketing partners, advertising networks, payment processors, and healthcare providers (only with your explicit authorization).

Other Information You Provide: Other information that you may provide to us, such as when you participate in our events or surveys.

We may de-identify and/or aggregate certain of your information. De-identified and/or aggregated information is not personal information and we may use and share this information as permitted by applicable law.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including to:

- Provide, maintain, and improve the Services.

- Create personalized training and nutrition programs.

- Analyze patterns and interactions to enhance the Services' effectiveness.

- Communicate with you, respond to your inquiries, and provide support.

- Send marketing emails, newsletters, and promotional content.

- Process payments and manage your account.

- Deliver targeted advertising through platforms like LinkedIn.

- Prevent fraud, illegal activity, or misuse of the Services, and to protect the security.

- Use AI tools (such as ChatGPT) to assist with program design, content analysis, and service delivery, but we do not use your data to train third-party AI models.

3. DISCLOSURE OF YOUR INFORMATION

We do not sell or share your information with third parties, except in the following circumstances:

Service Providers: We may share information with third-party service providers who perform services on our and your behalf, including Discord, Zoom, Cronometer, Everfit, GoHighLevel, Google Sheets, Stripe, Notion, Fathom, LinkedIn Ads, and other platforms.

Healthcare Providers: We may share your health information with qualified healthcare providers (such as physicians reviewing bloodwork) only with your explicit written consent under a separate agreement.

Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or a government agency).

Protection of Rights: We may disclose your information to protect the rights, property, or safety of the Company, our users, or others.

Business Transfers: If we are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively, a "Transaction"), your information may be disclosed in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.

With Your Consent: With your explicit permission, we may share testimonials or transformation stories in our marketing materials.

4. RETENTION OF YOUR INFORMATION

We'll retain your information for only as long as needed to provide the Services to you, or for other legitimate business purposes such as resolving disputes, safety and security, or complying with our legal obligations. How long we retain Personal Data will depend on a number of factors, such as:

- The various Services you have engaged us to provide;

- The amount, nature, and sensitivity of the information;

- Any legal requirements that we are subject to.

We retain prospective client contact information until you unsubscribe or request deletion. We retain active client health and coaching data indefinitely unless you request deletion.

5. YOUR RIGHTS

Anyone who uses the Services can access, correct, or delete their personal information regardless of where they live or are physically located, and can opt-out of receiving communications from us by following the unsubscribe instructions provided in the emails or contacting us directly. In addition, under certain data protection laws, individuals may have rights around their personal information which may include (as applicable):

- The right of access to the personal information we have collected and to receive a copy of this personal data.

- The right to correct any incorrect personal information we have collected.

- The right to delete personal information we have retained, subject to specific exceptions.

- The right to limit the use and disclosure of certain sensitive personal information.

- The right to opt out of targeted advertising.

We will process your request in accordance with applicable laws. If you wish to exercise any of the above rights, please Contact Us.

6. THIRD-PARTY LINKS

The Website may contain, or we may provide to you when providing the Services, links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, privacy policies or practices of any third-party websites or services.

7. CHILDREN'S PRIVACY

Our Services are not intended for anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.

8. INTERNATIONAL DATA TRANSFERS

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We are based in Austin, Texas, USA. By using our Services, you consent to the transfer of your information to the United States.

9. CHANGES TO THIS PRIVACY POLICY

Company reserves the right to modify this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. DATA SECURITY

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

11. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Catalyst Transformations LLC

3700 Clawson Rd, Unit 301

Austin, TX 78704

Email: [email protected]